ReSync Support

Help that starts with the exact step.

Tell us your ReSync version, iOS version, iPhone model, and what happened. Please do not send medical records.

Email support@borealbit.com

Helpful details

  1. 1Which screen: Walk, active cue, check-in, Progress, or Settings?
  2. 2What did you tap, and what did you expect?
  3. 3Can you repeat the issue? A screenshot is helpful if it contains no sensitive information.
Before walking

Choose a clear, safe place

Use your usual mobility aid or supervision where appropriate. Preview the cue while still. Stop if you feel unsteady.

Privacy

Data stays on the iPhone

Session data and rhythm profiles remain local unless you choose to export a PDF, CSV, or Markdown file.

Read the privacy policy →
Purchases

Restore the one-time Pro unlock

Open Settings, find Access & Billing, and tap Restore Purchases. ReSync checks the current App Store account through StoreKit.

Important boundary

Not emergency or medical support

ReSync and this email address do not provide emergency services, diagnosis, or treatment. Contact local emergency services or a qualified clinician when needed.

Ready to return?

The next walk starts with one cue.

Open ReSync on the App Store or review the real workflow first.

View the canonical ReSync App Store listing